Agentic loan servicing for private credit requires more than just a model context protocol (MCP) server. Rather, agentic loan servicing necessitates that the entirety of (i) the loan model and (ii) the servicing actions (and workflows) exist explicitly in the underlying servicing software. Once the full loan model and servicing actions exist explicitly within the framework of the software, the MCP server with instructions to an LLM (AI) agent, can then take agentic actions with the level of human oversight desired by the user.
Reports & Dashboards are Not Agentic Servicing
While powerful, using an MCP server to enable fast and informative dashboards and reporting is not agentic loan servicing. This is not to understate the value of robust and immediate reporting. However, reading a report to inform agency and loan operations is simply not the same as enabling an AI agent to take action on a loan.
Agentic Loan Servicing Builds on Existing Digital Workflows
Enabling agentic workflows for loan servicing for supporting the complexity of modern private credit requires that the underlying software understand the loan operations processes. For example, when a borrower submits a draw request for approval, that draw request should be performed digitally through the application so that all of the rules can be followed (e.g., number of days notice, which drawdown and applicable rates can apply, which entities and approvers are identified for the request, etc.).
LoanStreet CLS Delivers Agentic Servicing
LoanStreet is the premier solution for agentic private credit servicing because the critical servicing workflows exist explicitly in the underlying software. The operations of servicing the loan are not performed around the system but rather are explicitly built into the platform, ensuring that the full functionality of all of the conditions to any activity are understood, captured and applied. Providing an MCP server matters but, in truth, it only enables an agentic service to perform what a human can perform in the application.