“LoanStreet gave us the automation, accuracy, and consistency we needed to support our growth while freeing up our team to focus on strategic priorities.”
– Maria Justiniano, SVP of Lending Metro Credit Union
As a long-standing participant in the loan sales market, Metro Credit Union recognized that its legacy approach to sell-side reporting was no longer sustainable. As its participation portfolio grew in size and complexity, the manual, spreadsheet-driven processes behind monthly reporting became increasingly time-consuming and error-prone. Each period required multiple employees to reconcile data from various sources, investigate discrepancies, prepare customized remittance reports, and execute individual wire transfers across a growing number of participants.
To support continued growth and reduce operational risk, Metro made the strategic decision to migrate its participation reporting to LoanStreet. By centralizing data ingestion, normalization, and remittance reporting in a single system, LoanStreet enabled Metro to automate the full reporting lifecycle—delivering greater accuracy, consistency, and efficiency while freeing the team to focus on higher-value, strategic work.
